Faitox-25
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Customer Support

Contact Information
 
SynoviaLabs
14080 Nacogdoches rd.
San Antonio, TX 78247

 
Phone: 210.568.8116
Toll Free: 888.508.4510
Email: support@synovialabs.com
 
Hours of Operation
Mon-Fri: 10 am - 5 pm CST
Saturday : 10 am - 3 pm CST

 

FREE Shipping via USPS Priority Mail to all 50 U.S. states.

For all in-stock items, Synovialabs.com will ship your products within one business day of receiving your order. If your order is received by 5:00 p.m. Central time on a business day, it will be shipped out that same day. Immediately after your order is placed, you will receive an email notification confirming receipt of your order and shortly after, you will receive another email notification confirming that your order has been shipped.

Service

We pride ourselves in many areas, but most importantly in our dedication to flawless customer service. Our Customer Service Team is available Monday through Friday, 10 a.m. - 5 p.m. central time, Saturday 10 a.m. - 3 p.m. central time to answer your questions, help decide what products are best for you, and take your order. Click here to send an E-mail, or call us toll free in the United States at 888.508.4510.

Return Policy

Your satisfaction is our primary goal. If for any reason you are dissatisfied with any of the products you have purchased at Synovialabs.com, you may return the unused portion of a product for a full refund less shipping & handling for each bottle returned.

To qualify you must obtain a RMA # and return your item(s) within 60 days of receipt of your order. Returns will not qualify for credit without a RMA # (Return Merchandise Authorization Number.)

Return Procedure

·       Obtain your RMA# within 60 days of receipt of your order via e-mail.
Click here to obtain your RMA#

·        All parts, pieces and printed materials must be in their original packaging.

·        Please include a copy of your invoice and RMA# with your return.

·        Returns will be processed within 7 business days of receipt and a credit will be issued in the original form of payment.

 

Sales Tax and Payment Options

Outside Texas customers do not pay any tax.

Texas residents pay 8.25% sales tax.

Credit cards accepted: Visa, Master Card. PayPal and Google Checkout are also accepted.

Is My order Secure

Synovialabs shopping cart uses secure servers to protect your personal information, including your name, address, and credit card information. We use GoDaddy.com server, currently the second-best selling secure server software and, in our opinion, the best product technically. It supports industry-standard 128-bit SSL encryption.

When you enter your credit card number into the order form, it is transmitted across the internet in an encrypted (scrambled) form and not decoded until we receive it. To see our Secure Certificate click here.


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