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FREE Shipping via USPS Priority Mail to all 50 U.S.
states.
For all
in-stock items, Synovialabs.com will ship your products
within one business day of receiving your order. If your
order is received by 5:00 p.m. Central time on a
business day, it will be shipped out that same day.
Immediately after your order is placed, you will receive
an email notification confirming receipt of your order
and shortly after, you will receive another email
notification confirming that your order has been
shipped.
Service
We pride
ourselves in many areas, but most importantly in our
dedication to flawless customer service. Our Customer
Service Team is available Monday through Friday, 10 a.m.
- 5 p.m. central time, Saturday 10 a.m. - 3 p.m. central
time to answer your questions, help decide what products
are best for you, and take your order.
Click
here
to send an
E-mail, or call us toll free in the United States at
888.508.4510.
Return Policy
Your satisfaction is our primary goal. If for any reason
you are dissatisfied with any of the products you have
purchased at Synovialabs.com, you may return the unused
portion of a product for a full refund less shipping
& handling for each bottle returned.
To qualify you
must obtain a RMA # and return your item(s) within 60
days of receipt of your order. Returns will not qualify
for credit without a RMA # (Return Merchandise
Authorization Number.)
Return Procedure
·
Obtain
your RMA# within 60 days of receipt of your order via
e-mail.
Click here to obtain
your RMA#
·
All
parts, pieces and printed materials must be in their
original packaging.
·
Please
include a copy of your invoice and RMA# with your
return.
·
Returns
will be processed within 7 business days of receipt and
a credit will be issued in the original form of payment.
Sales
Tax and Payment Options
Outside Texas customers do not pay any tax.
Texas residents pay 8.25% sales tax.
Credit cards accepted: Visa, Master Card. PayPal and
Google Checkout are also
accepted.
Is My
order Secure
Synovialabs shopping cart uses secure servers to protect
your personal information, including your name, address,
and credit card information. We use GoDaddy.com server,
currently the second-best selling secure server software
and, in our opinion, the best product technically. It
supports industry-standard 128-bit SSL encryption.
When you
enter your credit card number into the order form, it is
transmitted across the internet in an encrypted
(scrambled) form and not decoded until we receive it. To
see our Secure Certificate
click here.
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